New water connections
There are two types of new water connections; one
is where a tapping into reticulated pipe has already been done, with services piped up to the property boundary by the developer – connection here means supplying and installing the meter only. The other is to supply and install service pipe, meter and tapping into reticulated pipe.
If you wish to obtain a quote on a new water connection then please contact us.
Disconnection or restriction of supply
If you would like to have your water meter disconnected (i.e. if there is a water meter attached to the property but the household only uses tank water) it is necessary to have something in writing stating you would like the water meter disconnected, sent to the Water Services Team - Rodney District Council, Private Bag 500, Orewa.
A fee of $352 applies.
Water leaks
To check for a water leak take a reading of the meter in the evening and another at daybreak, ensuring that no water is used overnight.
An increase in the reading overnight indicates that water has passed through the meter, and that there is a water leak on your side of the meter, in which case you should contact a plumber.
If you wish to report a water main or pipe leak please contact us.
Bores and wells for safe household water
If your water comes from a bore or a well, these are things you need to know...
Water used for drinking, teeth-cleaning, hand-washing, bathing, showering, food preparation and cooking needs to be free from harmful germs and chemicals. So does drinking water for stock and pets.
Clear water does not always mean the water is safe. The only way to know if your groundwater is safe is through regular laboratory testing. The major sources of water supply contamination are:
- sewage pollution, including septic tanks
- animal faeces, especially if animals are within 10 metres of a bore-head
- fertilisers
Water prices
Your water rate account is based on consumption measured through your water meter. Water supply is charged for by multiplying the price per cubic meter (1000 litres) by the number of cubic meters of water used during your billing period.
Water is charged at $2.04 per cubic meter (m3) including GST in the HBC and $3.24 per cubic meter (m3) in the Rural & Townships.
Related Information:
Rainwater Tanks for Drinking - Water Supply 
Rainwater Tanks for Non-Drinking purposes - part 1
Rainwater Tanks for Non-Drinking purposes - part 2
For further information, please download the Ministry of Health brochure Secure Groundwater Bores and Wells for Safe Household Water. This brochure is also available from council customer centres.